Restaurant mode

Kitchen Display Screen for Restaurants

A kitchen display screen replaces the spike of paper KOTs with a screen the whole line can read. TripleBill's kitchen screen runs in the browser of any tablet, laptop or TV, shows each station its own tickets, times every one, and tells the floor the moment a dish is ready.

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Three columns the kitchen understands

Tickets appear as cards in three columns: New, Preparing and Ready. Tap a ticket to start it, tap again when it is ready. Each card shows the KOT number, the table or token, the order type and the items with their sizes, add-ons and kitchen notes. The screen checks for new tickets every 3 seconds and beeps when one arrives.

Pick a station at the top — Tandoor, Chinese, Bar — and that screen shows only its own tickets. Leave it on All stations for a small kitchen with one screen.

  • New → Preparing → Ready columns
  • Station filter per screen
  • Beep on a new ticket
  • Works in any browser; no special hardware

Timers that make delays visible

Every ticket carries an elapsed timer. Set a target — 15 minutes by default — and the card turns amber past the target and red past double. Nobody has to shout "where is table 9"; the head chef can see it from across the kitchen.

A strip across the top adds up what is on the fire across tickets — "Paneer Tikka × 7 across 3 tickets" — so the tandoor puts seven on at once instead of three batches.

Ready reaches the floor and the counter

When a ticket is marked ready, the waiter side hears a ready sound (if switched on) and sees it on the order. Takeaway and delivery tokens move on the customer token screen from Preparing to Ready to collect, read from the same KOT statuses — the kitchen does nothing extra.

A worked example: Friday night

A 60-cover restaurant runs two screens: a 32-inch TV over the main line on the Kitchen station and a ₹9,000 Android tablet at the tandoor. At 8:30 pm the tandoor screen shows 9 tickets; the strip reads "Butter Naan × 22, Paneer Tikka × 5". Two cards are amber at 16 minutes, one is red at 31 — table 14's tikka, which had been missed. The chef pulls it forward and the floor manager walks over with an apology before the guest asks.

At close, the KOT-to-bill time and the kitchen times in the restaurant reports show which hour the kitchen fell behind.

Sample figures.

One screen or one per station

A small kitchen with one cook line runs one screen on All stations, usually a tablet on the wall by the pass. A larger kitchen puts a screen at each station — tandoor, Chinese, curry, bar — each showing only its own tickets, and a TV over the pass on All stations for the head chef.

Kitchens that also want paper for packing can set KOT output to Both, so tickets print and show on the screen. The screen needs nothing installed: open it in the browser, sign in, pick the station and leave it running.

  • Small kitchen: one screen, All stations
  • Large kitchen: a screen per station plus one over the pass
  • Printed KOT and screen together with Both

What it does not do (yet)

  • Live push without polling — the screen checks every 3 seconds, which is fast enough for a kitchen
  • Recipe cards or prep instructions on the ticket
  • Bump-bar hardware support — tickets are tapped on a touch screen or clicked with a mouse

How to set up a kitchen display screen in TripleBill

  1. 1

    Send KOTs to the screen

    In Settings → Restaurant, set KOT output to Kitchen screen or Both, and set the target minutes for the timers.

  2. 2

    Open the screen

    On the kitchen tablet or TV, sign in and open the Kitchen screen from the Restaurant menu.

  3. 3

    Pick the station

    Choose the station this screen serves, or leave All stations for a single-screen kitchen.

  4. 4

    Cook and bump

    Tap a ticket to start it and again when it is ready; the floor and the token screen see it at once.

Frequently asked questions

What hardware do I need?

Any tablet, laptop or TV with a browser. There is nothing to install on the kitchen device.

Can I run a screen per station?

Yes. Each screen picks its station — Tandoor, Chinese, Bar — and shows only its tickets.

Can I use printed KOTs and the screen together?

Yes. Set KOT output to Both: tickets print at the station and show on the screen.

How quickly do tickets appear?

The screen checks for new tickets every 3 seconds and beeps when one arrives.

Does it show takeaway and delivery orders?

Yes. Every KOT shows, with its order type and token number.

Does the customer see when the order is ready?

Takeaway and delivery customers can watch the token screen on a counter TV or tablet, which moves their token to Ready to collect when the kitchen marks it.

Can I run the kitchen screen on an old Android tablet?

Yes, if it has a modern browser such as Chrome. The screen is a web page that checks for new tickets every few seconds.

Which plan includes the kitchen screen?

The kitchen display screen is part of restaurant mode on the Pro plan (₹499/month, ₹4,999/year or ₹9,999 for 3 years). Every new business gets a 7-day free trial with everything unlocked.

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