Restaurant mode
QR Menu: Guests Scan, Order and Call Staff
QR menu ordering lets a table order from their own phones the moment they sit down, instead of waiting for a menu and a captain. In TripleBill each table has its own QR. Guests scan it, browse your menu with photos, choose sizes and add-ons, place the order, watch it move, press Call Staff when they need someone, and see the bill with a UPI QR at the end.
Create Invoice
Search item…- 🌾₹262
Aashirvaad Atta 5kg
Qty 1
- 🥛₹28
Amul Taaza Milk
Qty 1
- 🍞₹50
Britannia Bread
Qty 1
What the guest sees
The QR opens your menu in the phone browser — no app, no login. Items are grouped by category with photos; tapping one opens its sizes (half / full) and add-on groups with their minimum and maximum picks. The cart has quantity steppers and a note for the kitchen ("less spicy, no onion"). A phone number is optional, for the bill.
After Place order the guest sees a live status timeline, the running total for the table, and, once the bill is made, the amount with a UPI QR to pay.
- Menu with photos by category
- Sizes and add-ons with min / max picks
- Kitchen note on the order
- Live order status and running total
- Bill with a UPI QR
Call Staff from the table
Once a table has an order running, the guest can press Call Staff. The table tile on the restaurant screen shows a bell with the time, and the Android app alerts with sound and vibration. It is rate-limited, so a bored child cannot ring it fifty times.
You decide what reaches the kitchen
| QR ordering setting | What happens to a guest order |
|---|---|
| Off | The QR is not used for ordering |
| Staff confirm (default) | The order lands on the table; staff check it and send the KOT |
| Auto | The order goes straight to the kitchen as a KOT |
QR codes can be switched off per table, for example on a party-hall table that is always served by captains.
A worked example: a café table of four
Four college students scan the QR on table 3 of a café. They order 2 Cold Coffee (₹160 each, one with an extra shot at ₹40), a Veg Club Sandwich (₹190) and a large Peri Peri Fries (₹170). The order lands on the counter screen with "Table 3 · QR"; the barista checks it and sends the KOT.
Twenty minutes later one of them presses Call Staff to add a brownie; the table tile shows a bell. When they ask for the bill, each phone shows ₹720 plus GST with a UPI QR, and one student pays the whole amount from the table.
Sample figures.
Printing the QR codes
The QR sheet prints one code per table with the table name, ready to laminate or put in a stand. Each code carries a token for that table, so a guest at table 3 cannot order onto table 8. The QR for any table can also be switched off.
Running QR ordering on a busy night
With Staff confirm, new QR orders wait on the table for a quick check — a wrong table, a joke order or an item that has just run out is caught before the kitchen sees it. The Android app alerts staff with sound and vibration for every new QR order and every staff call, so nobody has to watch a screen.
Guests do not have to give a phone number; it is asked for only as an option for the bill. When the table asks for the bill, every phone at the table shows the same amount and UPI QR.
- Staff confirm catches mistakes
- Sound and vibration alerts on the Android app
- Phone number optional for guests
What it does not do (yet)
- Online payment through a gateway — the guest pays by scanning the UPI QR, and the counter records it
- Ordering from home for delivery through the QR menu — use the online store for that
- Reservations or waitlists
- Menus in several languages at once — items show as you name them
How to start QR menu ordering in TripleBill
- 1
Build the menu
Add menu items with photos, sizes and add-on groups under Inventory → Menu, in the categories guests will see.
- 2
Set up tables
Create areas and tables in Settings → Restaurant → Tables; each table gets its own QR token.
- 3
Choose the ordering mode
Set QR ordering to Staff confirm or Auto in restaurant settings, depending on whether staff should check orders first.
- 4
Print and place the QRs
Open the QR sheet, print one code per table and put them in stands; guests can now scan, order and call staff.
Frequently asked questions
Does the guest need to install an app?
No. The QR opens the menu in the phone browser. There is no sign-in.
What does Call Staff do?
It puts a bell on that table's tile on the restaurant screen and alerts the Android app with sound and vibration. It works once the table has an order running.
Can a guest order onto another table?
No. Each QR carries a token for its table, and orders and staff calls are checked against it.
Can staff check orders before they reach the kitchen?
Yes. Staff confirm is the default; switch to Auto to send QR orders straight to the kitchen.
Can guests pay from the table?
They see the bill with a UPI QR for the amount and pay from any UPI app. You record the payment when you settle the table.
Is there a view-only digital menu?
Set QR ordering to Off if you do not want guests ordering; the printed QR codes are then not used for orders.
Which plan includes QR ordering?
QR scan-and-order is part of restaurant mode on the Pro plan (₹499/month, ₹4,999/year or ₹9,999 for 3 years). Every new business gets a 7-day free trial with everything unlocked.
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